PURPOSE OF THE POSITION
On-Air Host and Donor Care Specialist is responsible for handling audio production for on-air content, and additional responsibilities that prep for on air shift. The Donor Care Specialist is responsible for helping with all things donor care and content from on air to web.
SCOPE
The On Air Host reports to the General Manager and facilitates the technical operation of their on air shift along with being coached and growing in this role.
The Donor Care Specialist reports to the General Manger and facilitates all aspects of helping our donors feel loved and valued and planning and executing events that show appreciation to our donors.
ESSENTIAL RESPONSIBILITIES
1. Prepare and produce audio for on air shift.
Main activities:
- Be live On Air during specified time slot unless approved by GM
- Identify and save breaks to be used for future replays, maintain archive ofsound
- Manage the content and planning on air shift with content, bench marksand striving for on air listener interaction
•. Represent the station at all required or requested events as On Air Host.
Absence from said events must be approved by GM in advance.
2. Donor Care Main activities:
- Build relationships with donors to make sure we are showing gratitude for their gifts.
- Assist in content creating (ex. Social Media Posts, Scripts for audio and video, etc).
- Assist in listener engagement (to help plan and execute events along with connecting to our listeners at local ministry events).
NON-ESSENTIAL RESPONSIBILITIES
- General office assistance Main activities:
- Answer phone as required
- Meet with tour groups
- Be in office from 6:00am to 2:30pm unless approved by GM
- Additional Production work Main activities:
- Voice spots for underwriting for WalkFM/PAR as requested
- Voice holiday or special occasion greetings
- Assist with production of underwriting spots or imaging as requested
- Help with writing copy or imaging as requested
- Be available for station video content as requested
- Perform other related duties as required
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge
The incumbent must possess knowledge in the following areas:
- Knowledge of production programs and audio software
- Knowledge of target demo
- Knowledge of Local Ministries and Community Organizations
Skills
The incumbent must demonstrate the following skills:
- Excellent interpersonal skills
- Effective verbal and listening communication skills
- Attention to detail
- Effective organizational skills
- Effective written communication skills
- Effective social media skills
Personal Attributes
The incumbent must demonstrate the following personal attributes:
Be honest and trustworthy
Be respectful
Possess cultural awareness and sensitivity Be flexible
Demonstrate sound work ethics
WORKING CONDITIONS
(The unavoidable, externally imposed conditions under which the work must be performed and which create hardship for the incumbent including the frequency and duration of occurrence of physical demands, environmental conditions, demands on one’s senses and metal demands.)
Physical Demands
(The nature of physical effort leading to physical fatigue)
The On Air Host and Community Services Coordinator will spend long hours sitting and using office equipment and
computers, which can cause muscle strain. The On Air Host and Community Services Coordinator will also have to do some lifting of supplies and materials from time to time.
Environmental Conditions
(The nature of adverse environmental conditions affecting the incumbent)
The incumbent is located in a busy, open area office. The incumbent is faced with constant interruptions and must meet with others on a regular basis.
Sensory Demands
(The nature of demands on the incumbent’s senses)
The incumbent must spend long hours in intense concentration. The incumbent must also spend long hours on the computer entering financial information during FC which requires attention to detail and
high levels of accuracy.
Mental Demands
(Conditions that may lead to mental or emotional fatigue)
There are a number of deadlines associated with this position, which may cause significant stress. The incumbent must also deal with a wide variety of people on various issues.